Had a great experience with this company. We had a slight scheduling conflict but Matt was able to solve the issue within minutes. A lot of companies say they put the customer first but Home Performance Matters really stepped up when it mattered. Thanks a lot guys, keep up the great work.
- Fernando Rosales
Home performance matters is a company where professional customer service meets task fulfill. From the incredible specialists who enter your home, to the backend supervision of managers and salesmen, the experience is one that I will never forget, for great reasons. Home performance matters gave me new faith and hope that there are worthwhile subcontractors who truly do care about the customer and not about the bottom line dollar amount at the end of the project. Home performance matters would not only come highly recommended by me, but I would bet my last dollar on everything that they can provide to anybody else’s home.
- Hal Hargrave
We first got interested in solar after our energy bills continued to soar out of control. Our bills averaged approx. $300 to $350 dollars monthly without using the air conditioning. During the summer months, when we were forced to turn on the air, our bills would average over $700. We could not sustain paying the $700 energy bills so we would just not use the air and suffer through it. We resisted solar because frankly, we just did not know a lot about it. A very good friend of our got solar and we were finally able to speak to someone we knew and trusted. He loved it and told us how it worked. We were sold. We call Home Performance Matters and they came out and told us exactly what they offered and how it would impact our energy use and bill. We went with it. After the install and the system was turned on, we received our first monthly bill. Our bill that use to average $300 was now $.97! We could not be more happy with our system. We also realized that we pay less for our monthly finance payment for the system than we were paying in our monthly energy bill. And we are paying for something we are eventually going to own.
- Stacy Henry
Home Performance Matters gets an A+! They completed an energy upgrade for me which included insulation, can light replacement (updated and safer), duct sealing, water heater improvements, and window replacement. Andrew Durban spent a lot of time with me answering my many questions and presenting many different options to find one that best fit my needs. The excellent communication in the company is a huge plus and something I really appreciated. Prior to work starting my project manager Matt met with me and walked me through every step of the process. He promised me an update at the conclusion of every day and asked how I preferred to receive the update; email, phone call or both. He delivered on his commitment. There was also always someone on site who was in charge and was willing to answer any questions. They also alerted me to things I might want to keep an eye on. My window replacement went very smoothly as well. Jason Wavra and his crew were prompt and efficient. Price was more than fair for the peace of mind and quality work received from this company.
- Gordon Olson
HPM was able to improve the comfort level by retrofitting my home to be energy efficient. Because my home was built in 1957, it did not have any modern features to be energy efficient. HPM was able to have my home participate in the California Energy Upgrade program by SoCal Gas and Edison. There are many rebates available through them and were able to save me a lot of money by doing this. They were very friendly, fast, and patient. They were able to work around my schedule and the weather. Even when they were very busy throughout the day, they did not hesitate to answer my many questions and adjust there work according to my preferences. I recommend them highly to anybody that would be interested. Out of everything they did, our favorite change was the HVAC system and insulation that was able to improve greatly. The dynamics of our home has changed dramatically. Great job guys!
- Eric Cuevas
Home Performance Matters (HPM) is a new and innovative way to help both the home owner and the environment. We learned about HPM from our neighbors who were most enthusiastic. We knew HPM would provide an energy assessment. But, did we need it?
Yes, we did! HPM gave a thorough whole house inspection of our home. After a free introductory inspection they provided documented information as to needs that would make our home more comfortable and environmentally friendly. This included many energy upgrades.
We feel we will see reduced expenditures in our heating and air conditioning bills due to the upgrades to our ducting ( supply and return) and attic insulation.
Most importantly all HPM employees were efficient,concerned and trustworthy. Also HPM follows through to make sure the customer is thoroughly satisfied. We recommend pursuing your whole house energy issues by contacting HPM.
- Albert Herrlinger
- Valerie Brahms-garcia
best service provider! great service!